The Power of Amazon Reviews..... January 2, 2008
By Ms. Margaret J. Sinclair
First, I was a pressure cooker nut from before. I used my mother's 1930/40's Presto's until I couldn't get seals for them. When I saw this digital pressure cooker I bought it instantly. I loved it so much that I gave one to my daughter, my sis and my sis-in-law, (we're all foodies). I was cooking stuff I hadn't made in years. We ate like kings! All of a sudden, caput. I get online and search and right there on Amazon, Bobby Mac "Micronaut101" describes my very own problem! So no more trying to make the bloody thing work! I call the Cuisinart 800 number prepared to go the distance according to the reviews I've read and I describe my problem, how much I love the machine, how I've seen the problem reported on Amazon and therefore it's a known quality issue and I want a new machine. OK, she says, what's your address? No "did you send in a warranty" or anything else. Bingo, 7 - 10 days I'll have a new pressure cooker. How cool is that? Oh, and "We're sorry for the inconvenience. Have a great day." Yehaa! Let's hear it for Amazon and reviews!
[[editing review as of 6/4/09: pressure sensor wouldn't set pressure and pressure cooking wouldn't start. Cooker would get to boiling but pressure wouldn't lock the cooker and begin cooking. Little red button wouldn't come up to close opening. I would wiggle the button with a skewer or knife point to get it to pop up to close pressure hole. Hope this helps.]]
And I'm writing this so that others who may get one of those recalcitrant pressure cookers that slipped through the quality assurance check can know that they will get a new pressure cooker with the press of the number buttons. Cuisinart has decided to stand behind this one product, at least.
BTW, all of us are previous users of pressure cookers so we really appreciated the ability to sear the meat in the cooker. My family has used the Cuisinart cookbook for the pasta e Fagioli, Cuban Black Bean Soup, Chicken with Herb Dumplings and the "outstanding" Creamy Rice Pudding" And, in fact, the Rice pudding cooked so quickly that my sis didn't think it was done when the timer went off and over cooked it! Her second batch was superb. We also like Lorna Sass's "Cooking Under Pressure" and "Pressure Perfect"
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